After mothballing Amazon Care, Amazon reenters tele-health with Amazon Clinic, a marketplace for third-party virtual consultants

The ink is not yet dry on Amazon’s $4 billion acquisition of OneMedical, but in the meantime, the online services giant is making one more move into telehealth, and into medical services overall, on its own steam. The company today is taking the wraps off of Amazon Clinic, which Amazon describes as a virtual health “storefront”: users can search for, connect with, and pay for telehealth care, addressing variety of conditions that are some of the more popular for telehealth consultations today.

Amazon Clinic is initially launching in 32 states in the U.S.. It does not work with health insurance and this point, and overall pricing will vary depending on providers, conditions, and location. (One example, connecting with a clinic for acne treatment in Nevada will cost around $40, and you get a choice of two providers whose different offers are provided in a comparative table. Another example, for pink eye (conjunctivitis) in New Jersey, has a wider price gap of between $30 and $48 between the two providers listed.)

Amazon Clinic appeared to leak out about a week ago when users spotted a video on YouTube that was then quickly removed as media picked up on the attention. Now, it is launching officially, and at a critical moment.


It’s only been a few months since Amazon shut down Amazon Care, which had been a telehealth service that it created for its own employees before stepping up plans to launch it nationwide and to third-party companies. And more generally, the company is, like many others in tech, feeling the economic pinch. It is reportedly gearing up to make a big round of layoffs, potentially 10,000 jobs and possibly this week; and additionally to that it’s been downsizing and cutting a number of its operations.

Amazon Clinic is about the company taking another pass at the healthcare market, and positioning itself as a player in what is a perpetual problem in the U.S.: how to bridge the gap between people needing medical help for ailments that are more complicated that a trip to the drug store, but might not justify expensive and time-consuming trips to the doctor.

(Other conditions it will cover addition to acne and pink eye include asthma refills, birth control, cold sores, dandruff, eczema, erectile dysfunction, eyelash growth, genital herpes, gastroesophageal reflux disease (GERD), hayfever, hyperlipidemia refills, hypertension refills, hypothyroidism refills, men’s hair loss, migraines, sinusitis, smoking cessation, urinary tract infections (UTIs), yeast infections and so on.)

Clinic is very much built in the Amazon mold. It’s a marketplace where third parties can leverage Amazon’s platform and reach to find customers, and Amazon can leverage third parties to quickly scale what offers to its consumers. And it helps Amazon extend the business funnel for other Amazon operations — in this case Amazon Pharmacy, which can fulfill any prescriptions that come out of Clinic consultations, and has reportedly not been as big of a boom in business as expected. (Users can fill Amazon Clinic scripts in other pharmacies, too.)


We’ve asked Amazon if it plans to provide its own in-house (private label, in e-commerce parlance) telehealth consultancy utalongside third parties, and what the plans are for further states, whether there are international ambitions, and if it will accept health insurance for Clinic in the future. It may well be that this is laying the groundwork for Amazon to link up what it is building here with OneMedical when that acquisition closes.


The bigger picture for Amazon Clinic is that the service will sit within Amazon’s bigger ambitions in the healthcare market. The company already has an online chemists, Amazon Pharmacy, which fulfills subscriptions and lets users additional buy over-the-counter drugs via Prime memberships that ship the items within two days.

Amazon also believes its new telehealth service addresses a gap in the market for providing users with health consultations for more minor ailments. Some situations need more direct physician involvement, which might be covered with One Medical or one’s existing healthcare coverage; some situations might be addressable by visiting a pharmacy on one’s own steam.

“But we also know that sometimes you just need a quick interaction with a clinician for a common health concern that can be easily addressed virtually,” the company noted in its blog post announcing the service.

Amazon has been making inroads, and laying out its ambitions, in healthcare for a number of years. Amazon Pharmacy was launched off the back of its acquisition of PillPack. And it’s been exploring healthcare as an enterprise opportunity, with integrations of Alexa into healthcare environments.


But Amazon Care is not the only step back it’s taken in its longer journey. In 2018, it formed a JV with JP Morgan and Berkshire Hathaway to build an employee healthcare operation, appointing a high-profile doctor to lead it. That service never appeared to take shape as expected and shut up shop in 2021.

We’ll update this piece as we learn more.

source: techcrunch.com

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Facebook, Reddit, Google, LinkedIn, Microsoft, Twitter and YouTube issue joint statement on misinformation

Ian unprecedented move to reassure customers and flag the potential for misinformation about COVID-19 on their platforms, all of the major social media companies and their parent corporations issued a joint statement on their efforts.

“We invite other companies to join us as we work to keep our communities healthy and safe,” the statement read.

Facebook Newsroom

✔@fbnewsroom

Joint Industry Statement from @Facebook, @google, @LinkedIn, @Microsoft, @reddit, @Twitter and @YouTube https://about.fb.com/news/2020/03/coronavirus/#joint-statement …

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Last week, U.S Chief Technology Officer Michael Michael Kratsios held a remote meeting with representatives from major tech companies on how to coordinate various efforts related to COVID-19, including fighting disnformation. The Washington Post and Politico reported that the White House asked Google, Facebook, Amazon, Microsoft, Apple, IBM, Cisco and Twitter for help.

The World Health Organization’s director-general said last month that disinformation is as dangerous as COVID-19. During an address at the Munich Security conference on Feb. 15, almost a month before the WHO officially declared COVID-19 a pandemic, Tedros Adhanom Ghebreyesus said “We’re not just fighting an epidemic; we’re fighting an infodemic. Fake news spreads faster and more easily than this virus, and is just as dangerous.”

But tech companies aren’t just battling the spread of questionable posts by the public. They also have to contend with misleading information in several of President Donald Trump’s public statements on COVID-19, including his tweets and Facebook posts.

TechCrunch has contacted each of the companies in the joint statement for more details, and will update this post as we hear back from them.

In response to an email, a LinkedIn  spokesperson directed TechCrunch to a post published by the company on March 13, with links to information about finding trustworthy news sources and working remotely.

Facebook’s efforts to fight disinformation about COVID-19 have included information cards on Instagram and Facebook, that redirect to sources like the World Health Organization or local health authorities.

Source: Techcrunch

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Nvidia’s GTC developer event will be online-only over coronavirus fears

Nvidia has canceled the in-person portion of its GPU Technology Conference, which would have brought more than 10,000 people to San Jose three weeks from now. The company cited “growing concern over the coronavirus” for its decision, and said it will attempt to host as much of the content online as possible.

In an update to the GTC page, Nvidia explained:

“Jensen will still give a keynote. We will still share our announcements. And we’ll work to ensure our speakers can share their talks. But we’ll do this all online.”

The five-day event was scheduled to take place at the San Jose convention center starting on March 22. Some 250 companies would be exhibiting or attending in some form or another, presenting and hearing talks on the latest applications of GPUs and high performance computing.

Unfortunately, GTC has gone the way of the Game Developers Conferences, Mobile World Congress, F8, and numerous other major events that rightly worried that such a high concentration of international travelers might prove to be a breeding ground for the coronavirus currently spreading worldwide.

No doubt a good number of exhibitors and attendees were already canceling or questioning their attendance; Many companies have already restricted international travel for any reason at all.

Anyone who paid for a pass to GTC will receive a full refund, but Nvidia is hoping to salvage at least some of its programming.

“We will be working with our conference speakers to begin publishing their talks online beginning in the weeks ahead,” wrote the company in a blog post announcing the decision. “Additionally, for those in NVIDIA’s developer program, we plan to schedule availability with our researchers, engineers and solution architects to answer technical questions.”

All updates, including content, should appear on the GTC page going forward.

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Google cancels Cloud Next because of coronavirus

Google today announced that it is canceling the physical part of Cloud Next, its cloud-focused event and its largest annual conference by far with around 30,000 attendees, over concerns around the current spread of COVID-19.
Given all of the recent conference cancellations, this announcement doesn’t come as a huge surprise, especially after Facebook canceled its F8 developer conference only a few days ago.
Cloud Next was scheduled to run from Apri 6 to 8. Instead of the physical event, Google will now host an online event under the “Google Cloud Next ’20: Digital Connect” moniker. So there will still be keynotes and breakout sessions, as well as the ability to connect with experts.

“Innovation is in Google’s DNA and we are leveraging this strength to bring you an immersive and inspiring event this year without the risk of travel,” the company notes in today’s announcement.
The virtual event will be free and in an email to attendees, Google says that it will automatically refund all tickets to this year’s conference. It will also automatically cancel all hotel reservations made through its conference reservation system.
It now remains to be seen what happens to Google’s other major conference, I/O, which is slated to run from May 12 to 14 in Mountain View. The same holds true for Microsoft’s rival Build conference in Seattle, which is scheduled to start on May 19. These are the two premier annual news events for both companies, but given the current situation, nobody would be surprised if they got canceled, too.
Source: Techcrunch

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Amazon wants to put microphones into your rings and glasses

At the end of its hardware event today, Amazon  announced a new program for testing and selling its own experimental, limited-volume hardware: Day 1 Editions.

The first of these new products is Echo Frames. These are Alexa-enabled glasses, though, unlike Google  Glass, there’s no camera and no display, just microphones and a speaker.

The second is the Echo Loop, a rather large Alexa-enabled ring with two built-in microphones and, of course, a tiny speaker. Both of these will be available on an invite-only basis and in limited volumes later this year.

The frames will retail for $179.99 and the Loop will cost $129.99 for the introduction period.

The glasses, which will sell without any prescription lenses (though you can add those if you want), weigh in at 31 grams. They aren’t especially stylish, though they look pretty acceptable.

The ring is maybe the oddest product Amazon demoed at its event today. It’s pretty large and I can’t quite see people talking into their rings and then listening to what Alexa has to say in response, but I could be wrong. Maybe it’s the next big thing.

“Paired with your phone, this ring lets you access information throughout the day,” Amazon writes. “It’s super easy to connect with Alexa without breaking stride or digging out your phone, for those simple things like turning on the lights or calculating the tip on your lunch bill. Simply press a button, talk softly to Alexa, and then the answer comes discretely through a small speaker built into the ring.”

To be fair, though, these are very much experimental products that are meant to allow Amazon to get feedback from real customers. But that’s what Amazon said about its Alexa-enabled microwave, too, and now it’s the best-selling microwave on the site.

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Gogoro launches its newest electric vehicle, a lightweight scooter called Viva

Image Credits: Gogoro(opens in a new window)

Gogoro, the Taiwanese electric vehicle company, revealed its newest vehicle today, a lightweight scooter designed for people who want something smaller than one of the company’s Smartscooter mopeds, but more powerful than an electric bike. Called the Viva, the scooter can run for 85 kilometers on one of Gogoro’s  swappable batteries, which are charged at the same stations as its Smartscooters.

Horace Luke, co-founder and CEO of Gogoro, tells TechCruch that the Viva was created as an environmentally-friendly alternative to 50cc to 100cc gas scooters. It will be available starting in October, launching first in Taiwan next year before being released in some international markets.

Made from recyclable scratch-proof solid-core polypropylene and available in five color combinations, the Viva weighs 80 kilograms and has up to 21 liters of storage. It will retail at USD $1,800, with about 100 optional accessories available, including baskets and racks.

As in many other Asian cities, mopeds are popular in Taiwan and serve as the primary vehicle for many drivers, transporting multiple passengers and deliveries. Luke says Gogoro’s scooters now account for 95% of the country’s electric vehicle market share and about 17% of all new vehicles sold in Taiwan, including gas ones.

Viva was created to attract customers who don’t want to deal with the costs, including maintenance visits and parking, of owning a bigger moped.

“The Viva is aimed toward the population going no more than 5 kilometers a day, who don’t want to worry about scratches, cost of ownership, having to take it to the shop for maintenance or parking,” he adds. “We have 17% market share and now the question is how do you get to 25% or 35% market share?”

Like Gogoro’s mopeds, the Viva is also connected to the company’s iQ system, which lets users unlock their vehicles and monitor mileage and maintenance with a smartphone app. With Taiwanese government subsidies for electric vehicles, it will cost NTD $25,980 (about USD $837), making it competitive with the pricing of high-end electric bikes. Gogoro will also offer two years of free maintenance for Vivas sold in Taiwan.

Gogoro has now sold more than 200,000 Smartscooters and is present in international markets including the European Union (through a partnership with scooter-sharing service Coup), South Korea, where it recently launched electric scooters designed for delivery drivers, and Japan. It also runs a mobility platform designed to be a white-label solution for ride-sharing companies.

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Nintendo’s ‘Mario Kart Tour’ is out now for iPhone, iPad and Android

Mario  Kart Tour, Nintendo’s  latest mobile game, is now available on iOS for iPhone, iPad and iPod touch, as well as on Android devices. The game, like Nintendo’s other mobile releases, is free to play, with in-app purchases (in-game currency called “rubies”) that you use for upgrades and unlocks.

Players immediately unlock one rider and get a tutorial to start, which introduces them to the Mario Kart Tour driving mechanics, which are slightly different than the ones you’re probably used to if you’ve played Mario Kart games for Nintendo’s various consoles. Specifically, your kart will always be moving forward, so there’s no acceleration to press; instead, you slide your finger side to side on the screen to steer left and right, with a tap firing off any items or weapons you might pick up.

High scores earn you points that can be redeemed for in-game unlocks, and the game also features other new mechanics, like “frenzy mode,” which gives you a timed period of unlimited item use whenever you pick up three of the same. Special challenges are also new in this mobile iteration, which introduce new ways to win instead of just placing first in a race with other kart drivers. Mario Kart Tour also features online ranking with other mobile players worldwide.

The “Tour” component of the game is also a new twist: Nintendo is mixing courses inspired by real-world cities in with levels that are taken from classic Mario Kart games, and these will be cycling every two weeks for a fresh global tour on a regular basis. In-game characters will also get costume variants that are inspired by these globe-trotting destinations.

Based on Nintendo’s track record, Mario Kart Tour should be perfectly playable without any in-game purchases, but players may feel that they hit a progression wall pretty quickly without picking up some currency. It’ll be interesting to see how this one fares, given that Apple  has just introduced its own Arcade subscription service focused on games that eschew in-app purchase mechanics — including cart racer Sonic Racing, which looks very much like it was once intended to offer similar in-app mechanics before Arcade came along.

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Facebook announces Horizon, a VR massive-multiplayer world

Facebook  today announced it’s building its own Ready Player One Oasis. Facebook Horizon is a virtual reality sandbox universe where you can build your own environments and games, play and socialize with friends or just explore the user-generated landscapes. This is Facebook’s take on Second Life.

Launching in early 2020 in closed beta, Facebook Horizon will allow users to design their own diverse avatars and hop between virtual locales through portals called Telepods, watch movies and consume other media with friends and play multiplayer games together, like Wing Strikers. It also will include human guides, known as Horizon Locals, who can give users assistance and protect their safety in the VR world so trolls can’t run rampant.

Users interested in early access can apply for the beta here.

As part of the launch, Facebook will on October 25 shut down its existing social VR experiences Facebook Spaces and Oculus Rooms, leaving a bit of a gap until Horizon launches. Oculus  Rooms debuted in 2016 as your decoratable private VR apartment, while Spaces first launched in 2017 to let users chat, watch movies and take VR selfies with friends. But both felt more like lobby waiting rooms with a few social features that were merely meant as a preamble to full-fledged VR games. In contrast, Horizon is designed to be a destination, not a novelty, where users could spend tons of time.

How Facebook Horizon works

At first glance, Horizon seems like a modernized Second Life,  a first-person Sims, a fulfillment of the intentions of AltspaceVR and a competitor to PlayStation’s PSVR Dreams and cross-platfrom kids’ favorite Roblox. Back in 2016, Facebook was giving every new Oculus employee a copy of the Ready Player One novel. It seems they’ve been busy building that world since then.

Facebook Horizon will start centralized around a town square. Before people step in, they can choose how they look and what they wear from an expansive and inclusive set of avatar tools. From inside VR, users will be able to use the Horizon World Builder to create gaming arenas, vacation chillspots and activities to fill them without the need to know how to code.

Facebook Horizon lets you build objects from scratch

You could design a tropical island, then invite friends to hang out with you on your virtual private beach. An object creator akin to the Oculus Medium sculpting feature lets you make anything, even a custom t-shirt your avatar could wear. Visual scripting tools let more serious developers create interactive and reactive experiences.

Facebook details its Horizon safety features on its “Citizenship” page that explains that “As citizens of Facebook Horizon, it is all of our responsibility to create a culture that’s respectful and comfortable . . . A Horizon citizen is friendly, inclusive, and curious.” Horizon Locals will wander the VR landscapes to answer questions or aid users if they’re having technical or safety issues. They seem poised to be part customer support, part in-world police.

Facebook Horizon will include human Locals who provide safety and technical support

If things get overwhelming, you can tap a shield button to pause and dip into a private space parallel to Horizon. Users can define their personal space boundaries so no one can get in their face or appear to touch them. And traditional tools like muting, blocking and reporting will all be available. It’s smart that Facebook outlined the community tone and defined these protections.

Facebook CEO Mark Zuckerberg  announced Horizon today at the Oculus Connect 6 conference in San Jose. He discussed how “Horizon is going to have this property where it just expands and gets better” as Facebook and the community build more experiences for the VR sandbox.

Facebook lets you build your own islands and other locales in Horizon

Horizon makes perfect sense for a business obsessed with facilitating social interaction while monetized through ad views based on time-spent. It’s easy to imagine Horizon including virtual billboards for brands, Facebook-run shops for buying toys or home furnishings, third-party malls full of branded Nikes or Supreme shirts that score Zuckerberg a revenue cut or subscriptions to access certain gaming worlds or premium planets to explore.

As Facebook starts to grow stale after 15 years on the market, users are looking for new ways to socialize. Many have already ditched the status updates and smarmy Life Events of Facebook for the pretty pictures of Instagram and silliness of Snapchat. Facebook risked being cast aside if it didn’t build its own VR successor. And by offering a world where users can escape their real lives instead of having to enviously compare them to their friends, Horizon could appeal to those bored or claustrophobic on Facebook

source: techcrunch

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FLUTTERWAVE - Disrupting The Future Of Online Payments Processing In Africa

When a formidable team of innovators rub minds together to create a product that would be industry-changing, it is called a disruption.

This is the story of flutterwave.

Are you a business owner looking to do business in Africa but managing payments seamlessly is a huge source of concern for you? Then read on . 

By now it's no longer news that there's disruption in the finance industry especially within Nigerian and generally on the African continent as a whole, technology is re-shaping how payments are made not just within Nigeria and Africa but in the world at large. One of such companies at the intersection of this rapid growth and innovation that has piqued interests is flutterwave.

What is Flutterwave? 

Flutterwave is an online payment processing company focused on helping and connecting businesses and their customers with secure and seamless payment experience.

Flutterwave works with banks across Africa by providing the needed technology and integrations for payments in local currencies with local debit cards, bank accounts or mobile wallets across several African countries. It was founded in 2016 by a team of ex-bankers, entrepreneurs and engineers and one notable member of the team is Iyinoluwa Aboyeji (a co-founder at Andela one of the African continent's most notable tech startup). 

Headquartered in San Francisco (which was stragetic to the company landing international funding) with offices in Lagos, Nairobi, Accra, Johannesburg flutterwave's service allows consumers to pay for things in their local currency. Before flutterwave, there was no universal payment method in Africa for businesses to accept and transfer payments which significantly created a gap for businesses as well as consumers. African businesses have a hard time accepting payments within the continent as well as outside. This digital divide also makes it difficult for companies like Google, Netflix,Amazon and Facebook to accept local payments from African customers.This was one of the motivating factors for one of the co-founders, Iyinoluwa Aboyeji to leave Andela ( a company he had recently cofunded for flutterwave, a passion to place Africa on the global digital and payments landscape). 

In 2017, it was able to raise over $10 million in a Series A round of funding. The round was led by Greycroft Partners and Green Visor Capital with participation from Y Combinator and Glynn Capital which flutterwave used to get more talents and build it's global reach. 

To date, the company has processed more than $2.5 billion in payments (as of 2019, flutterwave) across 100 million transactions.  350 currencies across 30 African countries are currently accepted by flutterwave and a small service charge is collected from businesses, which it shares with banks. It has partnered with 50 banks in Africa and 1200+developers build on Flutterwave for a company that's 3years old that's laudable of course having a highly skilled team is evidently a plus as well. To advance their goal as the payments platform to be reckoned with, the Flutterwave team has integrated other foreign payments API to theirs, making transactions between buyers and sellers globally even more seamless. businesses that use flutterwave include Uber, flywire, OjaExpress, Kikikamu etc

Lifechanging Innovations 

Products that have been developed by flutterwave as it charts frontier leadership within the fintech industry include:

Rave (flutterwave for business) is a payment service created by flutterwave that enables merchants accept global payments from card, bank accounts and USSD. It supports payment from 150+ currencies which is a breathe of fresh air for African businesses. Rave has no set up or monthly fees costs, you can start with right away and only pay for the transactions you accept Rave is now connected to Xero, Quickbooks, Sage and Zoho.

GetBarter (flutterwave for consumers) is a lifestyle payment solution launched by flutterwave alongside Visa. Visa cardholders will be able to make payments within the app and make online and mobile transactions by attaching their card details to their GetBarter app profile while non-card carriers can generate a virtual Visa card upon registration. GetBarter users can carry out their business transactions, pay utility bills and send payments to thousands of  anywhere Visa is accepted globally.

FlutterWave's Challenges

Amidst these rave reviews (pun intended), there have been some reservations like one’s inability to securely capture a payment when you make use of your own forms, unlike its foreign peers: Stripe and Fattmerchant, that allow you to tokenize your credit card payments in a safe way, while allowing you to use your own forms. But it cannot be ignored, the unique abilities that Flutterwave possesses when it comes to payment on a continent where very few are in possession of credit cards is quite a feat on its own. 

Achievements

1.  2017 -  raised $10 million in a Series A  funding.
2. 2018 - completed an extension of its Series A funding round backed by global payments companies like CRE Ventures, Fintech Collective, MasterCard 4DX Ventures amongst others and raised a total of $20 million.
3.  2018 - Flutterwave received an award for the Best Payments Company at the Ghanaian eCommerce Awards ceremony in Ghana.
4.  By the end of 2018 there was 550% growth in the customer base for rave(flutterwave for business). Also it had 26,000 users and counting.
5. 2019 - Flutterwave partnered by Visa launch consumer payment product called GetBarter.
6. 2019 - Flutterwave currently partners hotels.ng on its internship project for young developers IN Nigeria.

In all if you are a business looking for a way to create a seamless payments system within your business within the African continent then flutterwave is your best bet for a seamless experience.

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